The shop on the high street
Two customers or twenty, and one owner with a very clear idea of how the shop should feel. That idea is the brief.
Music designers design the sound of your space, hour by hour, fully licensed. From a corner shop to a two-star restaurant. You steer it from your phone.
A room rarely wants one thing all day. We design a signature sound around what you want it to be, set it to move with the hours, and leave the steering with whoever runs the room.
Others open with electric guitars at seven, because that is what they are. Both are right.
More people, more movement. Whether that means lifting the pace or holding it steady is your call, not ours.
This is the hour where the wrong track empties a room and the right one fills it. Which is which, you know better than anyone.
The most personal hour, and the one your staff want to steer. One tap and the room follows, immediately.
A corner shop and a two-star restaurant need the same thing: music designed around what they want, not around what their category is supposed to sound like. However unusual the answer.
Two customers or twenty, and one owner with a very clear idea of how the shop should feel. That idea is the brief.
Twelve hours, many tenants, one corridor. Whatever the centre wants to be, we build the week around it.
Family recipes and a very particular idea of how Saturday should sound. We start from that idea, not from a genre.
Every plate is a sentence, and the chef has an opinion about the room. We ask before we design anything.
Arrivals, goodbyes and laptops in the same room. The manager knows which of the three comes first.
Water, low light, no clocks. Some want silence with a pulse, others want something to disappear into.
People are working, not visiting. What lifts one floor irritates another, so we ask the floor.
Thousands passing, nobody staying. The operator decides what a concourse should feel like at rush hour.
Nobody is here by choice. What settles a waiting room is a matter of taste, and the practice has one.
The method never changes: a designer comes and asks what you want your room to sound like, then designs it. No catalogue, no genre buttons, no algorithm deciding on your behalf.
None of these are in a catalogue. All of them happened.
One room in the building plays a single song, on repeat, forever. The gentlemen’s room, and the song is André Hazes, Kleine Jongen.
A king was arriving. We met him at the door with three songs from his own country, so the welcome started before anyone spoke.
A call at 19:30. He was proposing at eight and wanted her favourite song playing. We had it ready. Minutes past eight came the text: she said yes.
This is the part no catalogue covers. You ask, we find it, and it plays.
Chains get one contract and one curator, and every location still gets its own programme. A shop in Utrecht does not have to sound like the same shop in Vienna.
A designer visits, learns your brand and your rhythm, and designs a programme for the week. Not a playlist, a score for the room.
Our own player runs it on schedule, with audio built in partnership with Bose.
Your team changes the vibe from the app and flags what misses. A curator tunes the programme on what comes back.
Every venue gets the app, with vibes designed for that specific floor. Red takes the track out of the room the moment you tap, crossfading into the next one. Green says more of this. Both are kept.
This is the real thing. In a venue, the room changes the moment you tap.
Around a hundred and fifty reactions come in a day. Green keeps a track in the room, red takes it out, and a curator tunes the programme on what comes back. Anonymised here; on the real floor it is exact.
Every rating teaches the next choice. Across a decade and more than 200,000 of them, a logged-in network has tuned itself to what a room actually loves. That is the level you plug into.
Over time each track earns green and red across our venues, like a match result. More than 200,000 ratings so far, and it is how a programme learns what a room loves. Anonymised here; the scores are illustrative.
We have branded six thousand festive tracks, so your rooms carry your own sound right through the season instead of the same twenty-five songs as everybody else. Your staff still like you in January.
Every faint point is a version we made. The bright ones are the songs everybody else plays.
Full-resolution files, on a player in the room, installed by our own technicians. No buffering, no compression, nothing that depends on your wifi at eight on a Saturday.
Every venue shares a WhatsApp group with us. Something off in the room, you send a message and someone who knows your programme answers. Usually within ninety seconds.
We could have built a support portal. Our clients would rather send a message, so that is what we do.
Since we signed Gallery Play, our music is exquisite.
To my knowledge, the most advanced background music system in the world.
A guest who works in national radio asked how we find such well curated, unknown songs.
The very best work with the very best. Kruisherenhotel is happy.
No price list: a boutique with one speaker and a shopping centre with eight zones are not the same job. What we can tell you is exactly what shapes the number.
We can design and build the audio itself, in partnership with Bose. That is a separate project with its own quotation, and it has no bearing on what your music programme costs. Playing through the speakers you already have is perfectly normal.
We pay for the right to deliver the music to your space. The licence to play music in your own business is, by law, yours to hold, as it is for every business that plays music in public. That licence runs through your national collecting society: Buma/Stemra and Sena in the Netherlands, SABAM in Belgium, GEMA in Germany, AKM in Austria, ZAiKS in Poland, STIM in Sweden.
Tell us about the space, the hours and how many rooms need their own sound. You get a price built for that, not for your category.
Ask what it would costFor a small circle of clients we compose the music itself: fully original, written and recorded for one brand alone. Never released, never public. It plays in your spaces, and nowhere else in the world.
We will listen to it first, then design a day of music that fits it. Licensed, adjustable, and yours to steer.